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Privacy policy
We consider ensuring the right to personal data protection as a fundamental commitment of Easy Grow Business Development SRL, therefore we will dedicate all necessary resources and efforts to process your data in full compliance with Regulation (EU) 2016/679 (“General Regulation on data protection” or “GDPR ”), as well as with any other legislation applicable on the Romanian territory. Since one of the essential principles of this legal framework is transparency, we have prepared this document to inform you about how we collect, use, transfer and protect your personal data when you interact with us regarding our products and services, including through our website or mobile phone applications.
We reserve the right to periodically update and modify this Privacy Policy to reflect any changes to the way we process your personal data or any changes to legal requirements. In the event of any such change, we will display on our website the modified version of the Privacy Policy, therefore we kindly ask to periodically check the content of this Privacy Policy.
What categories of personal data we process
In general, we collect your personal data directly from you, so you have control over the type of information you provide to us. For example, we receive information from you as follows:
When you send us a message or a request for an offer, you provide us with information such as: the desired product or service, first and last name, email address, telephone number, etc.
We may also collect and process certain information about your behavior while visiting our website, in order to customize your online experience and provide you with offers tailored to your profile. We invite you to find out more details in this regard by consulting the section below on the purposes of processing.
On our website we may store and collect information in cookies and similar technologies, according to the Cookies Policy.
We do not collect or process otherwise sensitive data, included by the General Regulation on data protection in special categories of personal data. We also do not want to collect or process data on minors under the age of 18.
What are the purposes and grounds of processing:
We will use your personal data for the following purposes:
To provide Easy Grow Business Development services for your benefit.
This general purpose may include, as appropriate, the following:
a) The answer to the questions and / or requests addressed by you through the contact form;
b) Providing support services, including providing answers to your inquiries or questions regarding Easy Grow Business Development services.
The processing of your data for these purposes is in most cases necessary for the conclusion and execution of a contract between Easy Grow Business Development and you. Also, certain processing subordinated to these purposes is required by applicable law, including tax and accounting law.
To improve our services
To improve our services We continuously want to offer you the information and details that interest you the most. In order to do so, we may collect and use certain information about your behavior during your visit to our site, we may invite you to answer various questionnaires or we may conduct, directly or with the help of some partners, studies and market research.
We base these activities on our legitimate interest in carrying out commercial activities, always making sure that your fundamental rights and freedoms are not affected.
For marketing
We wish to keep you informed regarding the best offers for the products / services that interest you. In this regard, we may send you any type of message (such as: e-mail / SMS / telephone / mobile or web alerts, etc.) containing general and thematic information, information regarding products and services similar or complementary to the ones you have purchased, information about offers or promotions, information about the products / services you have shown interest in, as well as other commercial communications such as market research and opinion polls and we may display customized recommendations on our website.
In certain situations, we may base our marketing activities on our legitimate interest in promoting and developing our business. In any situation where we use information about you for our legitimate interest, we proceed with care and we take all necessary measures to ensure that your fundamental rights and freedoms are not affected. However you can request at any time by the means described above, to stop the processing of your personal data for marketing purposes and we will process your request.
To protect our legitimate interests
There may be situations in which we will use or transmit information to protect our rights and business. These may include:
– Measures to protect the easygrownow.ro website against cyber attacks:
– Measures to prevent and detect fraud attempts, including the transmission of information to the competent public authorities;
– Other risk management measures.
The general basis of these types of processing is our legitimate interest in protecting our commercial activity, being understood that we make sure that all the measures we take guarantee a balance between our interests and your fundamental rights and freedoms.
Also, in certain cases we base the processing on legal provisions such as the obligation to ensure the protection of goods and values provided by the applicable legislation in this matter.
How long we keep your personal data
As a general rule, we will store your personal data for as long as you are working with us. You may request the deletion of certain information at any time and we will comply with such requests, subject to the retention of certain information when applicable law or our legitimate interests so require.
To whom we transmit your personal data
As the case may be, we may transmit or provide access to certain personal data belonging to you to the following categories of recipients:
– Easy Grow Business Development partners;
– courier service providers;
– payment / banking service providers;
– marketing / telemarketing service providers;
– market research service providers;
– insurance companies;
– IT service providers;
– other companies with which we develop joint programs for offering our goods and services on the market.
If we have a legal obligation or if it is necessary to defend a legitimate interest, we may also disclose certain personal data to public authorities.
We ensure that access to your data by third parties under private law is made in accordance with the legal provisions on data protection and confidentiality of information, based on contracts concluded with them.
To which countries we transfer your personal data
Currently, we store and process your personal data in Romania.
However, we may transfer certain of your personal data to entities located in the European Union or outside the Union, including in countries for which the European Commission has not recognized an adequate level of protection of personal data.
We will always take steps to ensure that any international transfer of personal data is carefully managed in order to protect your rights and interests. Transfers to service providers and other third parties will always be protected by contractual commitments and, where applicable, by other guarantees, such as standard contractual clauses issued by the European Commission or certification schemes, such as the Privacy Shield for the protection of personal data transferred from within the EU to the United States.
How we protect the security of your personal data
We are committed to ensuring the security of personal data by implementing appropriate technical and organizational measures, according to industry standards.
The transmission of your personal data is done using state-of-the-art encryption algorithms and stored on secure servers, while ensuring data redundancy.
Despite the measures taken to protect your personal data, we point out that the transmission of information via the Internet, in general, or through other public networks, is not completely secure, there is a risk that the data will be seen and used by third unauthorized parties. We cannot be responsible for such vulnerabilities of systems that are not under our control.
The rights you have
The General Data Protection Regulation recognizes a number of rights in relation to your personal data. You may request access to your data, the correction of any errors in our files and / or you may object to the processing of your personal data. You can also exercise your right to complain to the competent supervisory authority or to go to court. Depending on the case, you can also benefit from the right to request the deletion of your personal data, the right to restrict the processing of your data and the right to data portability.
More information about each of these rights can be obtained by consulting the paragraphs below.
In order to exercise your rights, you can contact us using the contact details set out above. Please note the following aspects if you wish to exercise these rights:
Identity. We take seriously the confidentiality of all records that contain personal data. For this reason, please send us your requests regarding such registrations using the e-mail address you use in your communication with Easy Grow Business Development. Otherwise, we reserve the right to verify your identity by requesting additional information aimed at confirming your identity.
Fees. We will not charge a fee to exercise any of the rights in respect to your personal data, unless your request for access to information is unfounded, repetitive or excessive, in which case we will charge a reasonable amount for such circumstances. We will inform you of any fees applied before resolving your request.
Response time. We intend to respond to any valid requests within a maximum of 30 working days, unless your request is particularly complicated or if you have made several requests, in which case we will respond within a maximum of 60 days. We will let you know if we need more than 30 days. We may ask you to tell us exactly what you want to receive or what concerns you. This will help us act faster and shorten the response time to your request.
Third party rights. We do not have to comply with a request if it would adversely affect the rights and freedoms of other data subjects.
You have the following rights:
– to confirm if we process your personal data;
– to provide you with a copy of this data;
– to provide you with other information about your personal data, such as the data we have, what we use it for, to whom we disclose it, if we transfer it abroad and how we protect it, how long we keep it, what rights you have, how you can make a complaint, from where we obtained your data, to extent that the information has not already been provided to you by this information.
You can ask us to rectify or complete your inaccurate or incomplete personal data. We may try to verify the accuracy of the data before rectifying it.
You can ask us to delete your personal data, but only if:
- they are no longer necessary for the purposes for which they were collected; or
- you have withdrawn your consent (if the data processing is based on consent); or
- you exercise a legal right to oppose; or
- they were processed illegally;
- we have a legal obligation in this regard. We DO NOT have the obligation to comply with your request to delete your personal data if the processing of personal data is necessary:
- for compliance with a legal obligation; or
- for ascertaining, exercising or defending a right in court
You can ask us to restrict the processing of personal data, but only if:
- their accuracy is contested (see the rectification section), to allow us to verify their accuracy; or
- the processing is illegal, but you do not want the data to be deleted;
- they are no longer necessary for the purposes for which they have been collected, but you need them to ascertain, exercise or defend a right in court; or
- you have exercised your right to object, and the verification of whether our rights prevail is ongoing.
We may continue to use your personal data following a restriction request, if:
- • we have your consent; or
- • to ascertain, exercise or ensure the defense of a right in court; or
- • to protect the rights of Easy Grow Business Development or another natural or legal person.
You can ask us to provide you with personal data in a structured, commonly used and automatically readable format, or you can request that it be “ported” directly to another data controller, but only if:
- • the processing is based on your consent or on the conclusion or execution of a contract with you; and
- • processing is done by automatic means.
You may request not to be subject to a decision based solely on automatic processing, but only when that decision:
- • produces legal effects solely on you; or
- • it affects you in a similar way and to a significant extent. This right does not apply if the decision reached following the automatic decision-making:
- • is necessary to conclude or execute a contract with you;
- • is authorized by law and there are adequate guarantees for your rights and freedoms;
- • or is based on your explicit consent.
You have the right to file a complaint to the supervisory authority regarding the processing of your personal data. . In Romania, the contact details of the supervisory authority for data protection are the following: National Authority for the Supervision of Personal Data Processing, 28-30 Gheorghe Magheru G-ral. Boulevard, Sector 1, postal code 010336, Bucharest, Romania Phone: +40.318.059.211 or +40.318.059.212; E-mail: anspdcp@dataprotection.ro
Without affecting your right to contact the supervisory authority at any time, please contact us in advance, and we promise to make all necessary efforts to solve any issues amicably.
We remind you that you can contact us at any time at: +40 730 577 300 or office@easygrownow.ro.